Korshub

Empathy and Emotional Intelligence for Project Managers: A Practical Guide 1. What Is Emotional Intelligence (EI)? Emotional Intelligence (EI) is the ability to : Recognize and understand your own emotions, Recognize and understand the emotions of others, Use this awareness to manage behavior and relationships effectively. Psychologist Daniel Goleman popularized the concept and defined five core components of EI: Self-awareness Self-regulation Motivation Empathy Social skills 2. Why Emotional Intelligence Matters in Project Management Project managers don’t just manage tasks —they lead people. EI is essential because: Projects involve conflict, change, and uncertainty. Team members have different personalities, motivations, and stressors. Good communication, trust, and collaboration are critical. Project success depends more on leadership than on planning. 3. What Is Empathy and How Is It Different from Sympathy? Empathy is the ability to put yourself in someone else’...